The pleasure of growing pains

Some things hurt soooooo good, they should be illegal. (And, let’s face it: Some are.)

But take your mind out of the gutter for a minute, and you’ll see it’s true for lots of things; like the way you feel after a tough workout, or when you eat one of those ridiculously tart candy-thingies your kids bring home on Halloween and absolutely must be sampled to ensure the li’l uns’ safety.

I know, it's uncanny right?

Lately, we’re finding out first-hand that the same is true for growing businesses. Or for ours, at least.

As word gets around about Gabardine and our list of happy clients grows, so do the complexities of running the agency itself. From program management to payroll and everything in between, stuff gets exponentially tougher with each new piece of business. And here’s the thing: We’re loving every excruciating minute of it.

Why? Because it’s what we’ve always wanted to do. What we were meant to do.  And, for that matter, what we should have done a long time ago. (But that’s a different story altogether.)

The point is, we recognize our growing pains for what they are, i.e. tangible, honest-to-goodness indicators that we’re doing something right, and that Gabardine is fulfilling its promise—not just for us, but for our clients. And that’s an awesome feeling. But how are we dealing with the discomfort? Glad you asked…

For one thing, we’ve added a bunch of  people in positions that are incredibly important to delivering on our service model, including a senior project manager, a marketing coordinator, a director of digital experience and a writer/IA, to name a few. And we’re on the hunt for mid-level graphic designer who can help us conceive and execute more good works. If you know somebody who fits the bill, let us know.

We’re also looking for larger space. (Though that may have more to do with my volume control problems and Keith’s penchant for speed metal than actual physical limitations.)

Finally, we continue to expand our universe of amazing contract creative talent. Truth be told, in this regard the economic downturn has worked in our favor. As big, bloated agencies and once-profitable brands shed great people, we’re able pick them up to work on terrific projects for our burgeoning client roster. Funny how things work out.

Finally, we’re putting our financial house in order; using the information and insights of the past 10 months of growth to inform future planning—for materials, resources, space…everything. As you might imagine, this is tough stuff for a couple of creative guys. But here, too, we’ve got some incredibly talented folks with tremendous experience helping small agencies become big ones. So we’re following their guidance, even as we continue to lead with our guts.

After all, guts (and chutzpah; and maybe a little luck) is what got us here—a place where we have the pleasure of feeling that little bit of pain that goes along with growing something you believe in.